Engaging, joining, participating – that’s three elements that if carried out successfully, would constitute a pretty successful Accountex 2019 conference, right?
Hi, we’re Melu, which handily, is Javanese for “engage, join, participate” (our chat widget code uses JavaScript, just to keep the symbolism flowing). Our business is built on the premise that engaging, joining & participating are key to the success of an organisation, just as they are to the success of an exhibition. The most effective (and evidence-based) strategy we’ve seen to increase all three, is through managed Live Chat, which is why we set up the service following our long history of web design businesses in Oxford.
We’d like to highlight the word “managed” and explain why this differs from industry standard Live Chat. In short, we provide fully trained, Live Chat operators to engage with your customers so that you don’t need to lift a finger. Our operators will be trained in your company ethos and your frequently asked questions, putting them in the most effective position to generate more leads for you.
Our objective is simple, we want to see our clients achieve dramatic increases in business successes resulting from people visiting their website.
In order to do this, we’ve strived to deliver the most efficient, resourceful and cost effective managed Live Chat product available today.
We see Live Chat as not just a way to engage with visitors to generate leads, but to also compliment the client and their business in providing an instant and easy way to communicate – in turn providing an exceptional level of customer service, far in advance of 90% of other firms (who, according to statistics, aren’t yet using Live Chat, to their detriment).
It’s precisely this vision that led to Lawrence King, a partner at accountancy firm, Critchleys in Oxfordshire to say “We’ve received more leads via Melu managed Live Chat in two months than we have via the website over the last five years!”
We’re very proud of this kind of feedback and we’re seeing it with increasing regularity, hence our desire to attend Accountex and spread the success stories of managed Live Chat.
Please do come along and discuss your business needs with us at Stand 1146. We’d be delighted to share more stories like Lawrence’s, just as we’d be equally delighted if you’d engage with us, participate with us and ultimately, join with us.