An update on Companies House reform and accounts changes
The Economic Crime and Corporate Transparency Act 2023 introduced significant changes to UK Company Law. Since that time, Companies House has begun a phased implementation of reform measures, which give Companies House the power to play a more significant role in tackling economic crime and supporting economic growth. This session will provide a high-level overview of progress, with a particular focus on accounts reform.
Putting the customer first in a digital world
Hear from HMRC on how they’re using a customer-centred approach to update and improve services. With an ambition for most tasks to be possible through digital self-service by 2030, HMRC’s Customer Experience team are investing in a user-focused approach to ensure products are accessible and provide real value to taxpayers. This ensures phonelines are available for more complex issues, or those who need additional support. Find out more about how HMRC is meeting its ambitions to become a digital-first tax authority while remaining customer-centric.