Joe Lines is Director of SME Channel Partnershipsat Modulr, the payments platform accountancy firms, bookkeepers and payroll bureaus use to pay staff, pay suppliers and control client spend from one place. He works with practices across the UK on how they run payments for their clients, from micro firms offering payroll for the first time to bureaus managing hundreds of client payrolls. He has seen first hand what separates practices that scale their client book smoothly from those that hit a capacity ceiling.