UK skills shortage reaches critical levels
With continuous demand for skilled employees in some of the country’s highest growth sectors, the UK skills gap is a major and well-publicised crisis that, according to a report by Open University, costs the country more than £2bn a year.
Further, 97% of organisations working in STEM and 96% of financial organisations have had difficulty hiring skilled employees over the last 12 months.
In the tech sector particularly, a 2017 report by Tech Nation revealed over 50% of business owners in the UK digital tech community reported a shortage of highly skilled employees, while a quarter said sourcing talent was a major challenge.
To find out more, the research team at Bidwells compared industry vacancies against undergrad enrolments in 2017 to uncover which areas have the most significant shortages.
University enrolments v average Industry Vacancies
| Industry | Vacancies 2018 | Enrolments 2017 | Gap |
| Professional & scientific tech | 72,000 | 21,970 | -69.49% |
| Construction | 28,000 | 9,310 | -66.75% |
| Education | 50,000 | 16,745 | -66.51% |
| Health & social work | 133,000 | 64,115 | -51.79% |
| Manufacturing | 59,000 | 34,020 | -42.34% |
| Information & communication | 44,000 | 26,100 | -40.68% |
| Admin, financial & insurance | 94,000 | 79,095 | -15.86% |
| Arts & entertainment | 19,000 | 50,340 | 164.95% |
Data: ONS average industry vacancies 2018 and HESA full-time, first degree university enrolments 2017.
A combination of valuable economic skills and high-level technical education is critical to meet the UK’s skills needs, yet despite growing student enrolments in fields like computer science and tech, new jobs in these high-growth sectors still outweigh the number of skilled workers to fill them.
The latest British Chambers of Commerce Quarterly Economic Survey indicates the skills shortages are reaching critical levels, with 75% of businesses in the manufacturing sector and 71% in the services sector reporting recruitment difficulties. The Open University found 91% of organisations struggled to find skilled talent in the last 12 months, having to spend money on higher salaries, recruitment costs and temporary staff as a result. Brexit adds a further level of uncertainty for companies and their ability to recruit the best of the world’s talent.
High Growth Sectors Facing Challenges
The analysis of the university enrolments demonstrates the mismatch between market demand for skills and the future supply of talent is particularly acute in knowledge-based industries. This suggests current vacancies in professional and scientific tech positions are three times higher than the total number of university enrolments in these subjects.
Science and tech jobs are predicted to grow twice as fast as other occupations, with 142,000 new jobs in science, research, engineering and tech anticipated by 2023. Looking further ahead, The London Datastore projects the information and communication sector will be the second highest growing sector over the coming decade in the UK, with an estimated 45% increase in employment growth by 2050.
According to the Industrial Strategy, these sectors are the most significant to the UK’s economic future, but the shortages of suitably qualified, high-skilled labour will present a brake on the UK economy unless addressed.
Investing in Local and Foreign Talent
Will Heigham, Lead Partner for Science and Technology at Bidwells concludes:“Havin g already had a major impact on employment and skills, digitisation is set to cause even more disruption in the decades ahead, making it crucial for the current workforce to embrace continuously adapting skill sets and a changing workplace landscape. However, the analysis of UK university output underlines the fact that companies will need to continue to look further afield.
“In a survey by the British Chambers of Commerce, when businesses were asked how they would respond to a potential restriction on access to EU workers, only 43% said their business wouldn’t be affected, while some aim to pay additional costs to recruit from the EU, relocate businesses partially or completely overseas, or retain older employees.
“Preliminary results of our survey of major international R&D companies indicate skilled labour is the most important issue for companies when choosing sites for R&D facilities (Bidwells and Creative Places, 2018). The UK urgently needs to put in place measures to both deliver homegrown talent for the future as well as ease the process for attracting the best in class globally.”
I'm newly qualified... should I stay or should I go?
As a specialist recruiter with over 11 years’ experience of working with accountants, we have had many a conversation with accounting professionals at all levels and across different disciplines about their careers and plans for the future.
During this time, we have always found that biggest crossroad tends to be when people are approaching becoming a newly qualified chartered accountant.
Having entered the profession as graduates, trainee accountants tend to be on a pretty straightforward path for the first 3-4 years of their career.
Straightforward path
Within the larger firms, they tend to specialise within a specific discipline such as audit and as the years progress and they pass further exams, and the level of responsibility they take on increases.
We have found that during this time there is a real split in how people approach and think about their future careers.
While some have very set plans beyond qualification, the majority tend to focus on what they are doing now as the workload and exam pressure can become quite consuming.
Once they have a chance to lift their head and look to the future, the natural tendency when thinking about career progression and change is to move away from what they are currently doing.
It is key for us to understand not just what skills they have obtained but to dig deeper and try to gain a better understanding of their personality, what motivates them and where they would like to progress in their career.
This then allows us to offer advice and assist them to plan effectively to achieve their short, medium and long term objectives.
“I want to be more commercial!”
Most conversations and meetings we have with potential candidates normally start with:
Candidate: “I want to get out of audit” or “I’m not sure what I want to do but it needs to be something more commercial.”
Levitate Recruitment: “OK, why do you feel you need to move away from audit and what would you class as more commercial?”
At this point, we normally receive a blank stare before a few job titles are thrown at us such as, corporate finance executive or working in industry as an analyst or a Financial accountant.
Great answers
When asked why they feel those areas would be more commercial? We have received some great answers but, more than often, an answer that hasn’t been considered and one that has no real evidence of why it would be the right move for them in seeking out something ‘more commercial’
We can see why people may initially believe these disciplines are more commercial, they are certainly different to audit but it’s fundamental that people research both areas to gain knowledge of the different types of opportunities that are available, what the day to day duties will be and how the move will improve their CV and develop their skill set further.
Once you have done this then you will have a better idea if it really is more commercial than a progressive audit role and if it is in fact the right move for you.
Improve your chances
It is also important to understand if a certain move is available at this stage of your career and, if not, what do you need to do to improve your chances.
This is one of the many reasons why experienced consultants that have worked in accountancy recruitment can be invaluable when people are looking to make the next step.
Many newly qualified accountants choose to apply for lots of roles directly and whilst this can be a good way to secure a new role, there is no harm in at least having a conversation with an experienced recruiter that understands the current market. This can not only provide useful insight but remove the risk of you applying for roles that you will not be considered for at this stage.
If it turns out that the move isn’t possible just now then they will be able to assist you in working towards this move within your current role or providing a stepping stone move that will get you closer.
'I made a mistake!'
While many jump ship into industry to get an extra few thousand pounds and a move out of audit, we regularly receive calls from the same people six months later to state that the move wasn’t all they thought it would be and whilst they are working for an industry company, the role is anything but commercial.
Some will move as analysts and find themselves looking at spreadsheets with no real communication with business leaders and some will move as management or financial accountants and find themselves working on the same accounts every month in a role that has very little impact on business strategy.
Key factor
Another key factor for people coming back to us to reconsider a career in practice is that they miss the client interaction they were once accustomed to and they often miss the opportunity to work across different sectors and with a whole range of different business sizes that operate in a totally different way.
We frequently hear: “I didn’t think that working in audit was that commercial or interesting, but I now realise that I learned so much more about different businesses when I was working on-site and interacting with my clients”
This is of course not the same for everyone and many people do make immediate moves into industry that work for them. Below we have provided a few points to consider that may assist you to make the decision to further your career within practice first.
Legacy and time invested within your current firm
You have worked long hours and developed good will within your current firm ...Try to take advantage of this and sit down with your managers and directors to discuss a career plan that will take you further.
They will more likely be open to investing in you than a new person joining and as someone that is more senior, they can hopefully educate on the different options that will also work for the firm.
One of the hardest parts of running a successful business is to attract and retain good staff that are motivated to assist the business to move forward.
Why not try to utilise your commitment and loyalty as a strength to either push on within your current specialism or move across to another area of the business to gain further skills?
Change specialism
There is the obvious choice to push on within your current specialism but if this is something you really don’t wish to do then why not ask about other areas of the firm that you can work in.
It is important to do your research first. This should include looking at all areas of the business and taking the opportunity to speak with people in these departments to understand what they do and what they enjoy about their roles. Once you have done this then ask the question!
If it isn’t available then perhaps another great accountancy practice down the road can make it available?
Further training and a structured career path
It is well known that the accountancy firms can offer further training and a structured career path.
This is not often the case when moving into industry as many firms do not embrace or feel there is a need for further training.
Dependant on the size of the firm, there may only also be a few steps up that you can take and you therefore see yourself sat in the same role for quite a long time which means you then need to make another move to push forward.
Accountancy departments are just one part of their business and as a cost to the business, rather than revenue generator, it is often the area that receives less investment in training and development.
We also find that there can be a big gap between the newly qualified roles and FC/FD roles which normally means they recruit someone more experienced into the business above you.
Same firm, new opportunity
Working as a newly qualified accountant within practice also means that you have now dropped the exam pressure that was hanging over your head.
You are most likely about to receive a promotion and pay rise where your role will gradually begin to change and your responsibilities will give you more feeling of importance and value to the firm.
Try to embrace this chance as a new start in the business where you can build on your knowledge and focus on the next step.
Objectives for promotion
Setting timelines and objectives for promotion are certainly more manageable within a practice structure and most firms will provide two-year programmes for you to take the next step up.
You can make slightly more money stepping into industry at newly qualified level but the rise in salary and opportunity to push to manager will generally happen quicker in a practice firm due to the structure and two yearly promotion cycle.
Once this does happen, you will see the salary level jump up much quicker each time. We also find that those that have had further training and decide to move into industry at manager level are more than likely going in at a higher level than their peers that may have left at NQ level.
We'll be posting more advice from Levitate in the new year!
Career decisions are some of the most important life changes you will ever make. Let us help.For advice about your career options, speak to Scott Lowes at Levitate Recruitment, specialists in placing practice-trained accountants.
What’s next in the world of MTD?
HMRC’s drive to become one of the most digitally advanced tax administrations in the world is gathering pace.
The first stage of Making Tax Digital is quickly approaching – it is only a matter of months until the first MTD VAT returns will need to be filed using MTD-compatible software. The use of the Government Gateway will no longer be available to those affected.
The changes will apply to VAT periods that start on or after 1 April 2019, although HMRC have confirmed that the deadlines for sending VAT returns and making payments are not changing.
Digital transformation
It seems that although the number of VAT registered businesses is rising, there are many that still don’t know enough about MTD or HMRC’s digital transformation.
The Office for National Statistics report that the number of VAT and/or PAYE businesses in the UK has continued to grow, to 2.67 million (as at March 2017).
However, according to research by the British Chambers of Commerce, a quarter of businesses have never heard of MTD and two-thirds know it only by name or sketchy detail.
Support businesses
This may be of concern to HMRC, who have in recent months, published further information to try to support businesses and agents in the run up to the mandatory deadline. This includes:
- Agent Update: Issue 66
- VAT Notice 700/22: Making Tax Digital for VAT
- Making Tax Digital for Business – stakeholder communications pack
- List of software suppliers supporting Making Tax Digital for VAT
The stakeholder communications pack provides agents with a source of material and information to support any communication with their clients as to what they need to do over the coming months as MTD progresses.
It is important that all agents take a look at the communications pack, which includes important facts about MTD (including the use of spreadsheets and software for digital record-keeping), the advantages of digital record keeping, key messages for agents and businesses, additional information and support and MTD related frequently asked questions.
What should agents do next?
In preparation for the mandatory deadline agents should:
- Invest time in understanding HMRC’s plans for MTD.
- Identify which clients are VAT registered and with a taxable turnover above the VAT threshold.
- Identify which clients are not yet keeping their business records digitally and understand what help and support they might need.
- Make sure an Agent Services account has been created.
- Contact software providers to find out when they will be MTD-ready.
- Decide if any clients are to be signed up to the MTD pilot and contact HMRC to register interest in taking part.
Taking part in the MTD pilot for VAT
When HMRC launched the private MTD pilot for VAT in April 2018, they initially invited a small number of VAT registered businesses who met a specific set of eligibility criteria to join.
As testing continues through to the end of 2018, HMRC hope to increase the numbers and types of businesses able to sign up in preparation for a public beta expected to be open before the end of the year (although a date for this is still to be confirmed). This allows HMRC to test the service ahead of April 2019.
To find out more about being involved in the private MTD VAT pilot, email HMRC at makingtaxdigital.mailbox@ hmrc.gsi.gov.uk
What information will HMRC need?
If an agent has identified a client that would like to take part in the pilot, when contacting HMRC it may be helpful to provide the following information:
- business name.
- VAT reference number.
- the Company Reference Number or National Insurance Number (NINO) – if a partnership the named partners NINO.
- the VAT Return Period stagger you normally file your returns (for example June, September, December, March).
- the software product you use to submit MTD VAT returns.
- if spreadsheets are used to maintain business records and/or help calculate the figures used when putting together VAT returns.
- whether the business intends to take responsibility for the whole process (sign up and submission with guidance from an agent) or if an agent will act on behalf of the business for all the responsibility or a mix of both.
Once an interest is registered with HMRC, this does not automatically mean the business will be signed up to MTD for VAT. Additionally, there is no commitment to sign the business up to the pilot, if there is a change of heart by either the business or indeed the agent.
HMRC will run checks to determine the acceptance of the business to the pilot and when HMRC expect to be able to invite the business to join the pilot.
HMRC will be keen to receive feedback from all participants in the pilot. This is said to include, on occasion, follow-up contact by HMRC user researchers, to ensure that MTD for VAT will be the best it can once the segment of the industry is required to file MTD VAT returns.
This gives HMRC the ability to talk to businesses, agents and software providers to get a holistic view of how the MTD VAT Pilot is progressing.
How will TaxCalc help me be ready?
TaxCalc VAT Filer was MTD-ready in October 2018. VAT Filer will continue to allow use of the Government Gateway for those clients not signed up to the pilot or who are below the VAT threshold (£85,000).
TaxCalc MTD VAT Filer will bring you:
- an innovative way to import from Excel spreadsheets into the VAT return.
- smart ‘VAT Adjustments’ tools to amend imported VAT figures (and store the history of any adjustments).
- full use of HMRC’s APIs for VAT which include:
- Retrieving VAT periods (also known as obligations) e.g. 01/01/2019 – 31/03/2019.
- Retrieving VAT previously filed VAT data, e.g. the figures of each box on the fulfilled VAT return.
- Retrieving Payments & Liabilities, a history of the client’s VAT account.
For more info check out our MTD VAT Filer.
- Thanks to TaxCalc and the ICPA for this article.
Software leaders predict bright future for bookkeepers
The bookkeeper is an endangered species on the verge of being devoured in the technology jungle. That's what many industry observers are warning.
But it's not an opinion that was massively in evidence among the 400 or so at the Institute of Certified Bookkeepers' annual two-day summit in London this week. And they may well be right.
The idea that the future is bright for bookkeepers was not just the preserve of ICB chair and co-founder Garry Carter either. It was echoed by some of the leading lights from the jungle itself, the accounting software sector.
Change is getting faster
Sage's executive VP Jennifer Warawa recognised that the new work environment was challenging. "This is the slowest pace of change that we will see for the rest of our lives," she said - meaning that change is only going to get faster.
"Will technology take your job? No. But you need to evolve," she said. Jennifer outlined a strategy to move from being redundant to indispensable. And the key to that is remaining relevant.
Best route to the future
The best route to the future is summed up in these bullet points:
- Vertical markets - don't try to be all things to everyone.
- KPIs - focus on clear objectives.
- Packaging and pricing.
- Talent & recruitment.
- Client engagement: are you sure they're happy?
- A business development plan.
Keynote speaker Gary Turner, Xero's UK head honcho, had a captive audience... virtually. When asked how many in the room were Xero users, I reckon at least 60 per cent raised their hands. Gary brought his mum along to the show, too. She was a bookkeeper for his dad's business... and his inspiration. Nice.
Important to small business
"Everything's going to be OK," Gary told his audience. "Your role is important to small businesses. You need to harness the technology but keep the human heart. Bookkeeping is absolutely NOT going away.
"Accounting is still hard for small firms. So it's a huge opportunity."
FreeAgent's sales VP Nick Longden also focused on the opportunities brought about by artificial intelligence with an emphasis on open banking. I liked this analogy. "Just because you have good toothpaste doesn't men you can get rid of the dentist. So it doesn't matter how good your software is, you still need a good bookkeeper."
And on the subject of good bookkeepers. Congratulations to ICB veteran Jacquie Mount, who not only delivered some great practical workshops at the summit, she also received a 'life-time' Luca award at the Summit dinner for her contribution to the institute.
A beginner's guide to outsourcing for accountants
What is accounts outsourcing?
It’s very simple – Accounts outsourcing is when accountants or accounting firms contract out their work to an outsourcing company such as Fin-eX. This is done with the objective of increasing capacity, expanding business, meeting staffing shortages, and improving profitability.
As companies continue to operate on leaner budgets, some have found that outsourcing certain functions is a good way to keep quality up and costs down.
For many years, businesses have transferred services such as bookkeeping, accounting, and Controller/CFO services to third-party firms.
While once seen as an option for larger companies in the past, today the floodgates of outsourcing have opened and more and more companies are reaping the benefits.
According to a recent KPMG survey, about 40 percent of companies planned to increase their use of outsourced accounting.
Reasons to consider outsourcing to Fin-eX
Improve processes — One of the hidden benefits that many businesses don’t realise is that outsourcing your accounting function provides an opportunity to upgrade and improve your current financial accounting processes. Outsourcing vendors instil best practices and controls that can help improve efficiency and timeliness of data.
Save time and improve operational efficiency — By spending less of your day overseeing bills and payroll, you’ll free up valuable time that can be redirected back into managing and growing your business.
Save money and reduce overhead — Businesses typically spend 2 to 5 per cent of revenues to properly train and staff internal accounting departments. While it might not seem like a lot, outsourcing your accounting can actually lower your total costs by eliminating expenses related to employee benefits, training, hardware, and office supplies.
From a survey conducted by Fin-eX on our existing clients, it has been observed that by using Fin-eX clients can cut their costs by as much as 50 per cent.
Be proactive and scale — When you outsource your accounting you can expect to minimiSe large investments in human resources, technology, and infrastructure and maximise your production, thereby giving an opportunity to scale and react to change more quickly.
Data protection and security — We are ISO 27001 certified and approved employer for both ACCA and ICAEW. Fin-eX is also GDPR Compliant and gets audited on an annual basis – our quality checks and standards right up there! You can feel secured that your data is in safe hands.
So when is a good time to Outsource?
There really isn’t any bad time to consider outsourcing. Think about it, no matter if you have three or 300 employees, you still will have the same compliance requirements as well as payroll and reporting needs. The bottom line: the sooner you start outsourcing the sooner you can realize the many benefits and get ahead of your competitors.
But why Fin-eX?
Fin-eX has a qualified team of ICAEW, ACCAs, CIMA and MBAs led by FCAs and FCCAs with prior experience in PWC, KPMG, EY and GT practices. Our Professional team of accountants has detailed working knowledge of the UK financial reporting and tax compliance. The technical knowledge is constantly updated to provide the clients with the best quality service.
Fin-eX will be exhibiting at Accountex on May 1-2, 2019.
Learn more about how outsourcing to Fin-eX can help you reduce you operational costs and hassle.
BrandWatch: MTD bridging from BTCSoftware
Making Tax Digital bridging software is available – thanks to BTCSoftware. Contrary to some reports in the accountancy press, BTCSoftware can confirm bridging software to ease Making Tax Digital for VAT compliance is very much a reality and available.
In May, BTCSoftware demonstrated their MTD for VAT solution at Accountex. In fact, visitors to BTCSoftware’s stand were amazed at just how simple and quick the software was to use.
A key point of relief for many was that, with BTCSoftware’s solution, accountants can still use their beloved VAT-related spreadsheets for MTD for VAT compliance. This is because the software developer’s MTD VAT Solution:
- Enables accountants to keep their VAT data in their existing and even multiple spreadsheets – irrespective of how those are set up and what spreadsheet software they use.
- Draws the data in digitally from the spreadsheet into an MTD for VAT friendly format for submission to HMRC.
- Validates and submits the VAT data in an MTD-compliant format to HMRC at the touch of a button.
BTCSoftware’s solution doesn’t require VAT-related data in the spreadsheet to be in a contiguous block of cells.
It easily draws in data from multiple worksheets in the same workbook which are linked to a summarised table, for example if the user likes to store several VAT returns in one single workbook.
The process typically takes just over a minute and you can see a video of the tool in action HERE.
Additional time-saving features
BTCSoftware’s Solution also provides a window view of a client’s MTD VAT payments, liabilities and refund history, in addition to their history of MTD VAT submissions. Furthermore, it provides a quick online agent-client authorisation process with HMRC replacing (for MTD VAT only) the old 64-8 forms which HMRC are still developing.
HMRC approved
In July, BTCSoftware was one of the few software developers announced by HMRC as having MTD for VAT-friendly software. This showed the software developer had demonstrated a prototype of its software to HMRC and had tested its products successfully in HMRC’s test environment.
Easy and affordable
BTCSoftware’s MTD Solution is cloud-based and can be purchased as a standalone product for £250 (+VAT) for an annual licence. It also comes free with BTCSoftware’s Solution Suite for Cloud users. Taking just a matter of minutes to set up, subscribers gain unlimited free support from the company’s friendly UK-based team.
For more information contact BTCSoftware’s sales team at [email protected] or call 0345 241 5030.
- Thanks to BTCSoftware for this article
The source of accountants' frustrations
Here are two fundamental issues facing our profession: 1. Clients don’t value our core product, financial accounts. 2. Clients don’t pick up on the advisory services that we offer.
The two most common explanations? 1. Financial accounts are historical and don’t tell the client much that is useful to them. 2. Clients don’t want to pay for additional services as they don’t see the value or can’t afford them.
I think that there is a different take on this that, at best, doesn’t help our cause and possibly is the core reason for the failure to get client buy-in into these services.
Core product
Take financial accounts. I see many views expressed within the profession that actually endorse the clients’ perception. If we criticise our own core product, say it has little use or low value, then we shouldn’t be surprised that clients aren’t interested in paying too much for the service.
Financial accounts are criticised for being out of date, not clearly understood, not providing useful information or lessons. Is that the fault of the product or how the accountant is using them?
The need for a set of accounts and a tax return remains the number one reason (rightly or wrongly) why people seek out an accountant. We should be embracing, embellishing and raising up the benefits of the product, not diminishing it further.
More than a set of accounts
A set of accounts can and should be so much more than a set of accounts. There are so many tools out there to effectively achieve this but the accountant has to want to make them more valuable by putting more benefit in and raising the value and quality of the service.
The second point is this issue of promoting value added services. I see so many articles about how accountants can raise the services that they provide by adding value and they are all right.
Presenting clients with up to date, meaningful, understandable and valuable information that benefits their business is how the modern accountancy should and must run.
Same message
But’s here’s my issue. OK, digital technology has moved us on but I was hearing the same message about providing clients with value added services back in the late 80s and early 90s.
People like Chris Frederiksen and Steve Pipe have been rightly banging this drum for decades. So why are they, and others, still having to do it? Why have we not consistently embraced this approach as a profession so that it is now part of the common perception of the accountant’s role?
Either the experts in our profession have got it wrong, and clients really don’t want to improve their businesses, or we’ve failed to deliver as a profession.
Local market place
I’m sad to say that I firmly believe it’s the latter. There are accountants out there successfully delivering this sort of work to their clients and have been doing so for years.
In our firm, this was our style, every day. There is nothing different about the clients, the local market place, or the core products but, the attitude of the accountant is very different and they’ve driven the change.
It’s a change that has been far too slow to be adopted in our profession with far too many making excuses.
- Time is running out for them to wake up.
- Value your compliance.
- Drive your advisory.

