What's hot at Accountex 2019?
Major conferences and events are always a great opportunity to take the pulse of a profession and get to grips with the concerns, opportunities and debates that are percolating within it.
So, as iwoca returns to Accountex for a third year, we thought it was worth assessing the major topics we expect to crop up in conversation when more than 8,000 accountancy and finance professionals meet up for the annual Accountex London conference.
1. Outsourcing: is it worth the risk?
It’s clear that accounting outsourcing is on the rise. But the profession seems split on whether this is a good thing. On the positive side, in-house staff can untangle themselves from some bookkeeping, accountants can be used on more worthwhile tasks and structural skills gaps can be easily bridged. On the other hand, the lack of centralised project management means your firm risks inefficient and disorganised systems, a lower standard of service and, inevitably, unhappy customers.
2. Where is cloud accounting leading?
Like many other industries, accounting is fast migrating to the cloud and the benefits are clear: real-time processing allows for more accurate reporting; multiple users can access the information at any one time; and the software as a service model (SaaS) is cost-effective. But what’s next? As the tax system becomes more digital, among others, we look forward to catching up with iwoca partner Xero to hear more about the future of accounting in the cloud.
3. Automation vs the human touch
Much like the cloud, automation technology is sweeping the accounting sector. The opportunities include lowering costs, off-loading tedious or repetitive tasks – such as data entry – to machines, and freeing up staff to focus on more creative or challenging projects. But it remains to be seen if this switch leaves firms out of touch with their clients and losing the nuanced and very human understanding of their customer’s businesses.
4. The power of trust
A conversation that will undoubtedly stem from that of automation is how intrinsic trust is in the sector. First and foremost, clients need to know their advisors have accurate and reliable advice, but beyond that is a need for them to trust in their accountant’s data security, skill-set, planning for the future and good old-fashioned honesty. Trust is one resource that’d hard won and easily lost.
5. What's coming next?
We're also looking forward to discussing what you, Accountex attendees, think are the incoming trends ready to disrupt accounting. So whatever your teams are focused on, make sure you visit iwoca (Stand 870) to have a chat about the future of the sector, and find out a bit more about us.
Predictions for the future of accounting
The past 18 months have been another year of change for accountants, with many important moves - from Making Tax Digital for VAT being introduced, to IR35 affecting the labour market....
Making Tax Digital
Past
Making Tax Digital (MTD) is a key part of government’s plan to make it easier for taxpayers to get their tax right and keep on top of their affairs, moving tax information (and collection of taxes) online. All tax jurisdictions across the world are moving in this direction and APIs are the way of the future!
Following the implementation of MTD, HMRC has removed access to the “direct tools” submission for VAT (over 90% of VAT returns were submitted in this way). Accountants and businesses therefore need to submit VAT returns directly from their chosen software from April 2019, for those above the VAT turnover threshold £85,000.
Prediction
More people will transfer over to bookkeeping packages but not as many as HMRC would have wanted when they first announced the legislation. This is largely because software companies have developed “Bridging software” as a cheap short term solution. By April 2020 everyone will need to link their underlying transactions, however HMRC currently cannot see if a transaction has been linked which may make the process impossible to police.
IR35
Past
The Consultation Document (issued in May 2018) considers the effectiveness of the off-payroll working in the public-sector reforms introduced in April 2017 and, unsurprisingly, concludes that the new rules have been effective in reducing non-compliance.
Last year saw public sector workers move into direct employment role, following the rule change in April 2017 for a variety of reasons but mainly pressure from the end user, despite the fact that HMRC’s data shows that “the CEST tool delivers a self-employed outcome in ONLY 60% of cases”. The fear is that large companies in the private sector may take the same approach and, following the introduction of the new rules in April 2019, there will be ‘blanket decisions’ whereby workers will be forced into false employment arrangements.
As many celebrities work on a freelance basis IR35 has reached the headlines many times with BBC workers being pursued. HMRC’s aggressive (and apparently incorrect) interpretation has recently been highlighted by Lorraine Kelly’s success in a £1.2m case brought by HMRC claiming she was “inside IR35” when she clearly wasn’t.
Prediction
Many more cases will become public as contractors, end clients, recruitment agencies and, more likely Accounting providers gain more confidence to challenging HMRC due to their erroneous and aggressive interpretation of the rules.
The Off Payroll working rules will be extended to the private sector in the tax year beginning 6th April 2020. To be water-tight, you should have a record of your review attached to each contractor’s record which will probably mean using some kind of software solution.
Take it from someone who has conducted a number of IR35 cases, your chances of success against HMRC are high as long as you have an appropriate audit trail of your IR35 review process.
Watch this space for more guidance which HMRC has promised to publish soon!
My Digital Accounts are at Accountex on Stand 263
What’s the industry doing to stop failure?
50% of small businesses are still failing after five years. What’s the industry doing to change it?
“Advisory services” - the 2019 buzz phrase within the accounting profession. Every conference, event, blog, tweet, article and workshop is telling you that you should be doing it. Without it you’re failing your clients, failing your firm, ultimately just failing!
But, what is not being said about advisory services is that, as they stand today, you fail if you try and give it to every client.
Why?
Time. Garnering insights to position the value to every client (however small) takes time, building PDF reports takes time, educating those just starting out takes time, selling to every client takes time, talking clients through every report takes time, emailing out takes time, meeting monthly takes time. Even just educating yourself with ebooks like this takes time.
In an accountancy practice where time really is money, you simply do not have the time to do it.
How do we know this? We’ve supported over 1,200 accountants to roll out traditional advisory services to their clients with our Futrli Classic product. Most hit capacity at around just 10% of their portfolios. Leaving 90% without.
Yet every client would benefit from help and without it, they can struggle.
Look at the stats. 50% of small businesses are still failing by year five. This needle hasn’t changed in spite of tech advances because the 10% of clients that are given advisory services are the 10% that were probably getting the help before and can afford to pay for your time to provide it. It’s now just better with real-time information, easy to read dashboards and future-focused metrics.
But with no change, no added services, no support going to the 90% - nothing has changed for these small businesses and it is here that the failure rate remains.
Think of your own portfolio - based on these stats, up to 50% could fade away over the next fi years giving you a treadmill of new business headaches but more importantly closing the door on someone's dream, affecting their families and of course the communities they exist in. With 99.3% of all private sector businesses (at the start of 2018) being small businesses, the impact to us all is massive.
About two years ago we started looking deeper. Looking at how we can help these small businesses grow, moving towards needing month end management information packs, PDF reports, scenarios. And how do we help you move them into a space where you can advise them (for a fee!)?
Introducing the Futrli Platform. It helps small business owners who aren't ready to pay for advisory services understand more about their businesses. It does the heavy lifting of data analysis behind the scenes, and discovers, interprets and prioritises what they need to focus on today. A simple, beautiful and smart daily newsfeed keeps them on track each morning supporting, nudging them to into further insights and knowledge.
Starting with what they’re comfortable with, the first product to launch, Flow, reveals insights around their customers. How dependent they are on each one? Are there any risk areas? It shows how much they are owed or owe. Then, using AI, it will reveal cash flow predictions and forecasts, identifying areas of the business that are under or over performing. Once they have this up to date view of their cash flow, they can start to link their non-financial metrics to get the full picture.
This is the piece of the puzzle that was missing. This is how you affect your 90% and move the needle on their success.
The first four products in Futrli Platform to launch are:
Newsfeed - bringing together the day’s priorities
Discover what your clients need to know today across every data source and Platform product.
Flow - the cash flow management system
Flow helps small businesses who are stressed about not getting paid and how much they owe by using the power of AI to understand customer and supplier habits.
Predict - forecasting like you haven’t seen it before
This is forecasting totally re-imagined. Predict helps small businesses see the impact of their decisions, by combining their knowledge with machine learning to forecast their future.
Playground - scenario planning made simple
Playground stops your clients making decisions in silos with informed scenario planning. Bring teams and information together for coordinated decision making and execution.
See founder and CEO, Hannah Dawson, demo the platform on stage at Accountex on Wednesday 1 May, at the Business and Finance Theatre at 12pm. And to get on the preview list and be one of the first to explore Futrli Platform, head to preview.futrli.com
How you can solve your clients’ growing pains
As the business and finance landscapes evolve, staying ahead of the curve becomes more and more important. But there’s one thing that will never change: your clients’ desire to grow their businesses.
The accountancy profession has always been a trailblazer in finding innovative approaches to business growth. You are uniquely placed to support your clients through their growth plans, helping them navigate whatever forks in the road might crop up. Here are a few key points on how you can drive your clients’ growth.
Find the right outcome for your clients, not the right clients for your outcome
No two businesses are the same, but in the past banks have offered businesses one-size-fits-all business loans and not much else. But things have changed.
Following the 2007/08 financial crisis, banks became less keen to lend but businesses still needed finance. As a result, the innovative alternative finance sector emerged and has been growing from strength to strength ever since.
What this means for you and your clients is that you don’t have to settle for a straightforward business loan that might not be the right option for your clients’ unique requirements. As their trusted adviser you should assess your clients’ specific circumstances and help them find the right solution for them, rather than settling for something that doesn’t help them achieve their growth goals. Alternative finance gives businesses of any shape or size the finance that suits them, whether they’re capital-rich, need to fund a new vehicle, trade with customers on credit... It’s finance that moulds to each business’s needs.
Add value to the support you provide
Your clients come to you because of your experience and your authority on financial matters. So by using your knowledge you can shift your position from being their reactive accountant, there to help out when things aren’t going so well, to their proactive adviser, helping them grow their business.
Meeting regularly with your clients and making sure you’re up to date with their accounts will help you to gain a greater understanding of the businesses and to spot any opportunities for growth. This will also help you to notice any potential cash flow issues long before they become an issue for the business.
It’s all about helping clients to make a success of their business by giving them a proactive service – it’ll help their businesses to grow, strengthen your relationship with them and make the partnership profitable for them and for you.
Conrad Ford is Founder and CEO of Funding Options, Europe’s leading online marketplace for business finance. Funding Options helps businesses find the right funding for their situation. Whether they want to grow, they’re fighting for survival, or simply need to pay a tax bill, @FundingOptions is helping the small walk tall.
Funding Options are at Accountex on Stand 1145
Top 2019 accounting trends
The biggest factor impacting the accounting and finance professionals in the years ahead is likely technology. 2018 saw an enormous rise in accounting and bookkeeping software, and the trend is continuing. Statistics clearly reflect this shift.
The global accounting software market will be worth around $11.8 billion by 2026. Subscribers continue to climb. Xero users grew by 24% over the past 12 months, QuickBooks Online subscribers grew by 41%. In addition to these statistics, top accounting firms hit a record £15 billion in fee income in the UK last year.
Here are a few of the top 2019 innovative accounting trends:
Automated accounting
Investing in accounting software is a trend that is not going anywhere; digitally tracking and recording account information means better accuracy, fewer errors, and greater organization.
- Invest in an accounting software that best fits your business needs
- Easy accessibility means the input of exact data
- Elevated speed equals less cost
- Simplicity of apps revolutionises traditional bookkeeping methods
Focus on cash-flow consulting
We know that small businesses are what drive the global economy. In the United States, more than half of Americans work for or own a small business. At the start of 2018, there were 5.6 million small businesses in the UK alone, which accounted for 60% of all private sector employment. Having enough cash in the bank means maintaining an accurate cash-flow forecast at all times.
- Plan for the long-term by keeping an eye on your cash flow
- Make crucial decisions about investments
- Support the growth of your business by employing adequate staff
(Keep) using the cloud
Certainly the idea of using cloud-based services isn’t new; it was huge in 2018. And it’s not going anywhere. Firms around the world are continuing to use their services to move and securely store massive amounts of data.
- Improve efficiency and enhance security for your business and your clients
- Become more proactive and collaborative by switching to the cloud
- Easily and quickly create and analyze reports and data
- Access data wherever you are
- Innovation in cloud-based services means that investments are expected to spike by 50% over the next four years
Focus on people
With all of this focus on automation, how can your firm stand out from the crowd? The answer might surprise you. By using accounting technology to work better and more efficiently, you can free up time to really focus on your valued relationships.
- With the help of technology, advisers can spend more time with clients, employees, and their accounting network
- Relationship-building will help your business grow
- Build better alliances with app partners, other accounting businesses, and employees
Take some time to personalise for an extra touch, and give some thought to specialization to stay competitive. A whopping 67% of accountants are feeling that the industry is more competitive than ever before.
eBillity are at Accountex on Stand 920
An app stack to put you in financial control
The importance of financial controls for financial service outsourcing (FSO) organisations
FSO organisations have a unique demand for financial controls because of:
● An increased time and effort to communicate and coordinate with multiple decision makers on the client’s side. This is because the decision makers are remote, but are nonetheless involved in daily authorisation activities.
● A demand for shared accountability for decision making with clients. This helps make sure they are not solely responsible for erroneous or fraudulent payments in such cases where they could not get timely approvals on the client side.
● The need to have exceptional data quality - all the correct coding, Bills matched with the corresponding POs, timely reviewed and approved Bills – in order to be able to deliver high value services such as cash flow forecasting, and financial advisory.
Keys to efficient financial controls: Digital and fully automated processes
Xero’s latest Cash Flow App Advisory Playbook outlined the importance of Data Automation. Modern cloud technology has been widely embraced, and manual interventions and paper-based processes all but eradicated. Functions such as invoice submission, practice management, client management, and approval management have all benefited.
To take the first step towards Data Automation, you must introduce digital data capture and cloud data storage for accounting documents.
Once you have your data in a digital form, you can start introducing Data Automation, which is essentially an extension of data digitisation with workflow driven data validation and decision control. This makes sure that your accounting data is complete, verified, and auditable.
Building a Xero-based Bill Automation app stack
A Xero-based Bill Automation app stack consists of the following:
● Xero as the cloud accounting platform. It should be used for cloud data storage, centralised document management, and accounting.
● Digital data capture tools, such as Receipt Bank, Datamolino, AutoEntry, and Hubdoc.
● Online approval workflow apps, such as ApprovalMax. This should establish the multi-tiered and fully automated approval workflow, based on the approval criteria pulled from Xero - for example: Supplier, GL code, Amount, Tracking Category, etc.
Results of introducing financial controls for accounting and bookkeeping practices
There are a number of benefits to introducing financial controls, such as:
● A streamlined client communication and strong authorisation process for all financial documents, including POs, Bills, Credit notes, etc.
● A fully automated and notifications-driven authorisation process for multiple remote budget holders and decision makers on the client side.
● Positive profitability by ensuring data quality through timely review and approval of all financial documents.
● Higher client satisfaction due to better transparency and process agility.
● A reduction in time and costs, and improvement in audit quality using automated audit reports attached to every Bill and PO.
● Improved cash flow analysis by taking into account pending POs and Bills which require approval and that are not yet reflected in Xero.
ApprovalMax will be at Accountex on Stand 471.
Four keys to success with workflow software
A workflow is a formal customised business process, a method multiple team members with differing responsibilities can use to feel confident they understand each other, agree on how work will be handled, and are able to measure and plan based on consistent results.
The most important critical success factors for implementing a workflow solution happen before you configure or use workflow software.
Document your existing workflows. By objectifying what you and your team actually do today, it becomes much easier to spot areas where you can improve efficiency. The less you make assumptions about what others do, the more accurate you will be. The more accurate you are, the better your new workflow will be adopted by all of your staff.
Focus on:
- What starts a workflow?
- What tasks happen in each step and who performs them?
- What ends a workflow?
Write a goal statement. Once you and your team document an existing workflow, revisit the intended goal of that process.
What does success look like when the workflow is complete?
When all pertinent members of a team document and agree on what a successful outcome is, achieving consensus on a standardised process is simple because all of the decision makers have already agreed on where they are, where they want to go and can consider each of the possibilities quantitatively.
Add, change or adapt. With a documented existing process and clarity regarding what you are trying to achieve, the next step is to adapt and improve the existing process by eliminating redundancy and including the capabilities of new tools.
This step is not only an intellectual exercise.
Subject matter experts should consider it to be hands-on and iterative. The idea is to reveal the best method possible at your firm.
Review for consensus. Incorporate the findings in Success Factor 3 (above) into your documented process and meet with all relevant staff to confirm that everyone involved believes it will work.
Until consensus is achieved, have subject matter experts return to Success Factor 3 (above) to re-tune the process until consensus is achieved.
Doc-It Inc will be at Accountex on Stand 936 (1-2 May, ExCeL London.
Where next for MTD?
VAT represented the biggest change in accountancy since iXBRL. From record keeping to making quarterly submissions and payments. However, this is just the beginning. In the coming months MTD for VAT will become business as usual, and the focus will move to Income Tax and Corporation Tax.
In advance of her Accountex Tax Theatre seminar on 2 May at 10:15am, Jenny Strudwick, Senior Product Manager for IRIS Software Group shares her thoughts as to where next for MTD for VAT.
MTD has arrived
We’ve made it. From initial discussions, concerns, interim solutions and technology changes, MTD is now in place and the move to a digital economy is evident. In 2015, Companies House received 9.04 million submissions, of which 86.5% were electronic. Skip to 2018 and 90.7% of the 11.4 million submissions were completed online.
Some accountancy practices have fully embraced the digital revolution, while others are cautiously observing the industry and Government to see if there will be any further changes before they step into the MTD water.
Much as this is logical, we also need to be mindful of more digital changes over the coming years including the move to Income Tax and Corporation Tax.
Beyond MTD
The MTD journey starts by profiling clients; understanding which of them need to file into the HMRC VAT portal and who will be first in line to make quarterly submissions after April 2019. However, there is far more to gain from client profiling which will help inform the strategic direction of their business, so it’s worth adding both Income and Corporate Tax to the analysis of the client base.
Understanding your clients’ needs makes it far easier to incorporate changes, especially when the practice knows where the client’s business is heading. Talk to them about the big picture – what will their business look like in the next three years? What digital platforms do they anticipate using? Explore other areas of the business such as CRM and database systems, as integration to financial systems will be key to efficiency and productivity gains in the future.
Use practice data to shape your future
The advent of MTD has compelled practices to look at their structure and systems to ensure they have the right skill sets and services for the next decade. With more legislation around the corner, it’s worth creating capacity and skill for Income and Corporation Tax services, not just MTD. This doesn’t mean to say you must structure your practice for these services but understand (just as we did with MTD) staff experience, profit margins and capacity. Depending on the outcome of your investigation and decision, consider partnerships with other firms who can offer complementary or outsourced services for your clients.
Digital connectivity
The technology choices available to support clients to meet their obligations without using excess budget and team skills on routine processing is of course, front of mind. Connectivity solutions are available for bookkeeping, file sharing and client communication, so you should consider what’s best for the practice and clients.
The wonderful world of ‘big data’ has provided businesses with more data than they can cope with. In fact, they don’t know what to do with it. And here lies the opportunity for accountancy professionals. Using real-time technology tools, you – as their trusted advisor, can bring it to life and provide the intelligence to help them thrive in the digital economy.
Lifelong learning
Enabling the practice to be ready for MTD has required staff training, client training and a whole-practice approach. But the learning doesn’t stop there. Consider the additional advice clients will require for Income Tax and Corporation Tax, as well as other changes that could occur in the future. For example, accountancy professionals could be the new breed of bank manager, helping to develop business plans and obtain funding for start-ups or clients requiring more investment.
Structure training around the strategy for your business. The opportunities to broaden service provision are not only available today but are likely to be endless in the future.
Taking the lead
At Accountex 2020, I expect MTD to be ‘business as usual’. We will have submitted electronic quarterly returns for a full financial year. Firms will see increased practice efficiency and productivity and depending on the desired vision and strategy, new services will be in place to create strategic partnerships with clients.
This time last year, MTD perception across the industry was comparable to eating an elephant. It’s long trunk; large, floppy ears and wide, thick legs looked too daunting to eat in one go. However, with strategic planning and a little change management, we’ve seen the industry evolve into an exciting, critical service for UK Plc. As we ask ourselves ‘where next for MTD’ we should also seriously consider how our expertise can shape the future digital economy.
Ten myths about MTD for VAT
BTCSoftware has put together 10 myths about MTD for VAT that will help to clear the way
- “ I cannot use bridging software after the 12-month soft-landing period ”
Answer: HMRC recognise the need for bridging software as an important form of digital transfer, and it is not just for the soft-landing period
- “I cannot use spreadsheets for digital record keeping”
Answer: HMRC now recognises spreadsheets as an acceptable form of digital record keeping. Again, this is not just for the soft-landing period.
- “I cannot make adjustments to the VAT data once exported from the bookkeeping software”
Answer: HMRC recognises that some of the more complex VAT adjustments, e.g. Flat Rate Scheme must be made outside of bookkeeping software, generally, once the base data has been exported to a spreadsheet. Any such adjustment must be documented in the spreadsheet to preserve the digital trail.
- “I must submit to HMRC all of the transactions that make up the VAT return”
Answer: HMRC now only wants the nine boxes of numerical data that make up the VAT return.
- “I must upgrade my older bookkeeping package to use MTD enabled cloud accounting bookkeeping software.”
Answer: Any record keeping software can be used if it keeps the individual transactions in a digital form, and it can transfer the VAT return data in digital form (e.g. CSV file or API link) to MTD enabled bridging software.
- “My specialist, a record keeping software, must interact directly with HMRC for MTD”
Answer: It is perfectly acceptable for your specialist record keeping software to utilise bridging software to submit the MTD VAT return to HMRC.
- “I can just type in the nine boxes of data”
Answer: To comply with MTD for VAT, you must keep your accounting transactions in a digital format, and the transactional data must be used to calculate the nine boxes of the VAT return automatically.
- “A CSV data file transfer is not a digital link”
Answer: HMRC recognises a CSV file as an acceptable form of digital link between the record keeping software and the MTD submission software.
- “I cannot Copy and Paste data into an MTD VAT return”
Answer: HMRC does not consider the use of ‘cut and paste’ or ‘copy and paste’ to select and move information, either within a software program or between software programs, to be a digital link.
- “I can leave MTD for VAT when I like”
Answer: Once you have submitted your first MTD VAT return you cannot go back to the old VAT 100 submissions, even if you fall below the VAT registration threshold. The only way to leave is to de-register for VAT.
Contact BTCSoftware
For more information or would like to talk to us come and see us on Accountex Stand 530, contact the Sales Team at BTCSoftware on 0345 241 5030 (Option 1) or email [email protected]
Accountants must embrace change today to shape tomorrow's business
Accountancy is a venerable old profession. Since mankind first worked out how to exchange goods and services for small metal discs, the job of bookkeeping has been a central part of every economy – not to mention a source of professional pride. When Roman generals were defeated by their enemies, their accounting scrolls were among the first things they saved as they beat their retreat. Accountants have long been the unseen cement keeping the edifice of business together.
Fast forward two millennia and the picture has changed in style but not substance. Accounting still occupies an essential role in the success of businesses of all sizes, helping them to keep control of their finances and ensure that they’re focusing their energies in the right places and for the right reasons. Business leaders of all stripes rely on their accountants to act as a counterweight of good sense and sound practice.
But the old ways are changing. At Accountex this year, I’m going to be sharing findings from Sage’s global research study, The Practice of Now, which lifts the lid on an industry in flux. We already know that technology is changing not just how accountants do their age-old job, but the job itself. Where a few decades ago the role was primarily focused on bookkeeping, balancing incomings and outgoings and making sure the taxman got his fair share, those strict lines are beginning to blur.
In a world where data flows more freely than ever before and accountants have access to information from across the business, accountancy is undergoing a shift of purpose, moving closer to strategic advice and business insight.
The silos are coming down
The silos are coming down. The numbers with which accountants work are no longer bound to the pages on which they’re written – they’re linked in to a holistic picture of the business as a whole, which gives accountants the chance to widen their scope and increase the value they provide to their clients.
In our ‘experience economy’, where data-driven value-add services based on customer needs are the key to a successful strategy, accountants must be able to keep pace. Their clients are becoming increasingly used to being provided intelligent, personalised services by their professional partners. Everything from supply chain to HR is becoming data-driven, using insights generated by increasingly digitised systems to tailor services to the specific users and customers in question.
The good news is that this is a truly exciting time to be an accountant. Many practices are already making the shift from transactional relationships to strategic partnerships with their clients. There are boundless opportunities for accountants to maximise the value they provide and so increase their market share – and The Practice of Now research will help shape that. Technologies like artificial intelligence and machine learning matched with cloud-based accounting software are providing not just a sleeker way to manage the books, but a whole raft of high-value insights that can help drive clients’ businesses to the next level.
The old skills aren’t defunct. Every accountancy should be based on a solid foundation of financial expertise. But that foundation is now ready to be built on. Accountants can use their unique insights into the business’s financial health to provide sound, actionable advice for business leaders on where to invest, when to double down and when to watch and wait. Aided by the advanced technologies now becoming widespread in the industry, there’s a real chance for accountants to push into the next level of partnership with their clients and secure their position as value-add strategic consultants.
Now is the time to embrace the change and get ahead of the curve. Equip yourself with the right tools to provide the strategic service your clients demand, and turn your bookkeeping expertise into board-level business insights.
I’ll be sharing the results of the research at the Keynote A Theatre at 10:15am on Day 1 of Accountex, and will also be taking part in a fireside chat discussing the findings further in the Sage Theatre at 4pm – why not come along and find out more?